About United Plumbing
A family on the phone.
A craftsman at your door.
We're a family-run plumbing company covering the whole of the North East and North West of England — built on the belief that good work, honest prices, and a friendly voice should come as standard.
Our Story
Family-run, on purpose
United Plumbing LTD was founded on a simple frustration: too many plumbing companies hide behind call centres, vague quotes, and engineers who don't care. We decided to be the opposite of that.
When you ring us, you speak to family. Our phone staff aren't reading from a script in a distant office — they know our engineers by name, they know the North East and North West street by street, and they genuinely want to get your problem sorted today, not next week.
That personal care carries through every job we take on, from a dripping tap to a full bathroom refit. It's why customers across North England call us back — and recommend us to their own families.
2 Regions
North East & North West20 Years
Guarantee on our workSame Day
Callouts across our patchWhat We Believe
Friendly isn't a slogan — it's how we work
We'd honestly say we have the friendliest customer service in the UK, and it's not an accident. When the people answering the phone are family, every caller gets treated like one too — no queues, no cold transfers, no jargon.
And because we live and work in the same towns as you, our reputation travels fast. That's why we stand behind every job with a 20 year guarantee and match any local price. We can't afford to let you down — and we don't want to.
From emergency leaks to planned installations, our aim is always the same: turn up when we say we will, do the job properly, and leave your home better than we found it.
Why Choose Us
Three promises, kept every day
These aren't marketing lines. They're the commitments we make on every single job, in writing where it counts.
Same Day Callouts
Ring us in the morning and we'll be with you the same day. Burst pipe, blocked drain, no hot water — you won't be left waiting around for days.
20 Year Guarantee
We guarantee our workmanship for twenty years — one of the longest promises you'll find from any plumber in the country. If our work fails, we put it right.
Local Price Match
Find a like-for-like quote cheaper from another local plumber and we'll match it. Fair, honest pricing — without cutting corners on quality.
Fully Accredited
Qualified, certified, accountable
Where We Work
Proudly serving the whole of the North
Our engineers cover the whole of the North East and North West of England. Because we're genuinely local — not a national chain with a regional sticker — we get to you faster and we know the quirks of the housing stock, from Victorian terraces to new builds.
Not sure if you're in our patch? Give us a ring on 01234 567 890 — if we can reach you same day, we'll tell you straight away.
Our coverage at a glance
- Newcastle & Tyneside
- Sunderland & Wearside
- Durham & County Durham
- Teesside & Middlesbrough
- Northumberland
- Manchester & Greater Manchester
- Liverpool & Merseyside
- Lancashire & Preston
- Cumbria & the Lakes
- Cheshire
Ready When You Are
Talk to a family that treats you like one
Book a same day callout, get a price-matched quote, or just ask us a question. We're friendly — that's rather the point.